Refund claim for capmonster standard

Discussion in 'CapMonster 2' started by md.sikanderazam, Feb 10, 2019.

  1. md.sikanderazam

    md.sikanderazam Новичок

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    I am not able to take advantage from my capmonster standard
    I have paid through webmoney. Can you refund me money plz
     
  2. lokiys

    lokiys Moderator

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    Hello. Submit Your request https://support.zennolab.com/
    Send your license email.
    Thanks
     
  3. md.sikanderazam

    md.sikanderazam Новичок

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    As far as I know your term and condition does not allow refund for webmoney purchased, is it correct or not?
    I have paid through webmoney then how can I claim refund
     
  4. lokiys

    lokiys Moderator

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    Refunds and such claims are not solved in forum as there are private information involved, therefore please contact through ticket or email.
    Thanks
     
  5. VladZen

    VladZen Administrator Staff Member

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    You can take moneyback within 14 days, webmoney payment method is listed on our website. So it can be refunded as others.
     
  6. capmonsterv2

    capmonsterv2 Новичок

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    Hello, is it possible to return cash for the purchased program? I bought it yesterday, but it does not meet my expectations. I will not need it.


    I wrote on https://support.zennolab.com/ what time will I be waiting for the answer and return of money?
     
  7. capmonsterv2

    capmonsterv2 Новичок

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    my payment was by paypal
     
  8. VladZen

    VladZen Administrator Staff Member

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    We respond within 24 hours. Please check the response in support ticket.
     
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