Error getting information about your hardware

onionentertainment

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Hello,
I'm not sure if this is a bug, I want to run ZP lite on a microsoft azure virtual machine. VM is win10, .net is installed, parameters are 3,5Gb of ram and single 2,1 Ghz CPU.
When I install it on VM, I type my creditentials, it says "you successfully authorised" but then when I click "write down license" button it takes very long time on "Getting information about your hardware" part and finishes with "Error getting information about your hardware"
Do you have any idea how to fix this?
 

copper12

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Hello,
I'm not sure if this is a bug, I want to run ZP lite on a microsoft azure virtual machine. VM is win10, .net is installed, parameters are 3,5Gb of ram and single 2,1 Ghz CPU.
When I install it on VM, I type my creditentials, it says "you successfully authorised" but then when I click "write down license" button it takes very long time on "Getting information about your hardware" part and finishes with "Error getting information about your hardware"
Do you have any idea how to fix this?
Which version do you use? This bug has been fixed in latest versions
 

onionentertainment

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I already deleted this VM so I cannot tell you exact number but it was the newest version availble yesterday, it was freshly downloaded exe
 

VladZen

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Where did you run this VM? On MAC computer?
 

onionentertainment

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Последнее редактирование:

VladZen

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next time we need installation log for this problem - ZLInstallerLog.log from local drive C.
 

Guy

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Hello!
I'm having the same problem with version ZennoPosterStandard-EN-v5.15.0.0
I've attached ZLInstallerLog.log file with a .txt extension(.log is now allowed here(

Thanks!
Guy
 

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